Salesforce's Agentforce uses AI to optimize order support, cut costs, and deliver personalized customer experiences for retailers worldwide.

While OpenAI’s new agent program, Operator, promises operational efficiencies and personalized marketing opportunities, it ...

Investors showed Electronic Arts stock a red card on Thursday after the videogame maker warned of slowing demand for its soccer-related titles. Shares in the Madden NFL publisher plummeted 17% to $117 ...

Veteran tipster Evan Blass recently revealed some information about the upcoming lineup of Samsung phones, including a new ...

"While Microsoft’s Copilot has become the standard-bearer for the first generation of generative AI software, Salesforce Inc. has beaten Microsoft to market on agents. Agentforce 2.0 is rolling ...

Genshin Impact players in the US could receive refunds as Hoyoverse faces an FTC settlement over its 'gacha' system's alleged deceptive practices. Genshin Impact players in the US may be eligible ...

Benioff pointed out that Salesforce has its own “agentic platform” in production, while adding Microsoft “[isn’t] even making the AI themselves” - referring to its $10 billion USD ...

Salesforce's CRM software helps businesses maximize customer data with features like lead scoring, omnichannel routing (which directs customer inquiries to the right agent across multiple channels ...

Salesforce CEO Marc Benioff says the company might not hire software engineers in 2025, while Microsoft CEO Satya Nadella foresees a "swarm of AI agents" complementing workers soon.

Salesforce announces the launch of Agentforce for Retail as well as Salesforce Retail Cloud with Modern POS. The news comes just prior to the National Retail Federation’s conference in New York. This ...

First is the rise of AI agents — agentic AI — handling routine but complex operational tasks. Salesforce’s success this year is powered by this trend. Secondly, the widespread adoption of AI tools ...