J.D. Power released its 2024 mortgage lender customer satisfaction survey — and the results are surprising. Here are the ...

The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.

The Power of Recommendations and Loyalty Programs One of the key takeaways from Splice’s survey is that word of mouth remains a powerful driver in Nigeria’s beauty industry. The data shows that 7 out ...

Transparency is critical. While zero-cost processing can help protect profit margins, finding an unexpected processing fee on ...

Survey shows overwhelming interest in AI tools, but lack of in-house technical expertise creates barriers to implementation.

Pay equity goes beyond simply meeting regulatory requirements; it is fundamentally a vital business imperative and a moral ...

In this three-part series, the industry is at a pivotal moment, where efficiency, resilience, and customer satisfaction must ...

Greenville, South Carolina– (Newsfile Corp. – November 13, 2024) – Designli, a leading software development provider, has been named one of “America’s Most Reliable Companies” for 2025 by Newsweek ...

Skinny and 2degrees were once again found to be the top mobile phone providers in the country in an annual survey. Consumer ...

Venture capital firm Accel, an early backer of Swiggy, said the food and grocery delivery company’s growth had been ...