Salesforce’s Agentforce is an example of so-called AI Agent technology, with such advanced chatbots believed to represent the next step after Microosft Corporation (NASDAQ: MSFT)-backed OpenAI ...

Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...

Increasingly capable "reasoning" AI models have a good chance of sparking an AI "agent" revolution. Salesforce is in a great position to capture a large share of the highly lucrative enterprise ...

Salesforce announced its pursuit of the above objectives with agentic AI innovations for retailers, called Agentforce for Retail. Agentforce for Retail includes a library of pre-built agent skills ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE ... Agentforce for Retail includes a new library of pre-built agent skills, making it easier for retailers to build AI agents that automate ...

Salesforce, the top seller of customer relations management software, pivoted its AI strategy last year to focus on agents — tools that can complete tasks such as customer support or sales ...